Returns & Exchanges
At Lighthouse, we want you to feel confident in every piece you wear; if your purchase isn't the perfect fit, you can return or exchange items within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Securely pack the apparel in its original packaging, ensuring all designer tags and hygiene seals remain intact.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing